See below answers to common questions
I’m pleased to offer free shipping on original canvas artworks for orders over $300 within the contiguous 48 U.S. states and for international orders over $800 on original paintings.
For orders below these values, shipping costs will be calculated during checkout based on the shipping option you select.
Paper and canvas print are made to order and shipped promptly, ensuring you receive your artwork quickly, no matter where you are in the world.
- Fulfillment: Prints are typically dispatched within 2-3 business days.
- Ground Shipping: Estimated delivery is within 4-10 business days.
- Express Shipping: Estimated delivery is within 2-3 business days from dispatch.
For original artworks and commissioned pieces, please allow 3-5 business days for careful packaging and handling to ensure safe transit.
Packing and Protection:
- Paintings or Drawings on Paper: These pieces are carefully rolled and shipped in a protective tube to ensure secure delivery.
- Paintings on Canvas (up to 36x48”): Each painting is individually wrapped with premium, acid-free materials and protective padding to ensure it arrives safely. Paintings are shipped gallery-wrapped (unless otherwise requested) and come with a signed certificate of authenticity.
- Oversized Paintings (over 36x48”): For larger pieces, I arrange custom freight shipping for added protection. I will communicate any additional delivery time if needed.
- Unstretched Canvas Option: To save on shipping costs, you may request that paintings be shipped unstretched. In this case, the artwork will be carefully rolled and shipped in a tube, along with the stretch bars. Upon delivery, you can choose to stretch it yourself or have it professionally stretched by a framer.
Shipping Times:
Shipping times will vary depending on your location and will be communicated during the checkout process.
Address Changes
We know things can change, so if you need to update your address, please let us know within 24 hours of placing your order, and we’ll make the adjustment. Once your package is on its way, we won’t be able to alter the address, but we’ll do our best to assist you with tracking.
Incorrect Addresses
To ensure a smooth delivery, please double-check your address details at checkout. Unfortunately, we aren’t responsible for undelivered packages due to incorrect address information. If this happens, we’ll gladly process a refund once the artwork is returned and inspected, minus shipping and restocking fees.
For international orders, import duties and taxes may be applied by your country’s customs authority. These fees are not included in the checkout total and are the customer’s responsibility upon delivery. If you choose not to pay these charges, the shipment will be returned, and we’ll issue a refund for the item cost, minus the shipping fees.